ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Valet Parking Attendant is responsible for safely parking and retrieving resident and visitor vehicles at the parking facility located at and/or provided by the property. The Attendant is also responsible for safely operating the mechanical lift system and vehicle elevators maintained at the property and immediately reporting malfunctions or operating problems to the supervisor. The Valet Parking Attendant complies with policies and procedures for keeping track of the location of resident and visitor vehicles, inspecting vehicles for damage, and immediately documenting and reporting any accidents or damage that may occur to the vehicles while under the care of the parking garage staff. The Valet Parking Attendant provides exceptional service to residents and visitors in an attentive, friendly, and efficient manner, answers questions and provides directions as appropriate, and supports the property’s overall efforts to ensure resident satisfaction.

JOB DESCRIPTION

• Maintains pleasant, friendly and professional demeanor with all residents and visitors, and supports the property’s overall resident satisfaction goals and priorities. 
• Acknowledges, greets, and welcomes residents and visitors to the property using appropriate protocols, answers questions related to the valet services offered, and provides directions when requested. 
• Responsibly and safely parks and retrieves resident and visitor vehicles, complying with all applicable traffic and motor vehicle safety and operating laws. 
• Before taking any vehicle, assesses and documents any vehicle damage, and immediately reports any damage caused to vehicles during parking and retrieval.  Participates as required in addressing and resolving insurance claims related to vehicle damage caused by the valet service. 
• Follows the property’s process and procedures for recording the location of the parking space for parked vehicles, and for storing and securing the keys to all parked vehicles.  Confirms and matches claim ticket with the corresponding vehicle when retrieving vehicles. 
• Operates the mechanical lift system and vehicle elevators on the property by following the and safety procedures and immediately reports any malfunction or operating issues to the supervisor for resolution. 
• Assists residents and visitors with directions and other inquiries as appropriate or refers residents and visitors to the appropriate source for responding to questions. 

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Additional Compensation:

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in an annual bonus program based on individual and company performance.
• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.